Frequently Asked Questions
At St. ClaraCare LLC, we understand that you may have questions about our care services. Find answers to common questions below.
General Questions
What types of care services do you offer?
We offer personalized home care services, including companion care, personal care, and respite care.
What areas do you serve?
We serve all counties in Maryland.
Are your caregivers trained and certified?
Yes, our caregivers undergo rigorous training and certification programs to ensure they provide high-quality care.
Care Services Questions
What is companion care?
Companion care provides emotional support, companionship, and assistance with daily activities.
What is personal care?
Personal care includes assistance with bathing, dressing, grooming, and other personal hygiene tasks.
How do you develop care plans?
We work closely with clients and their families to develop personalized care plans that address specific needs and goals.
Payment and Insurance Questions
Do you accept insurance?
Yes, we accept various insurance providers and programs. Contact us for specific details.
What payment options do you offer?
We offer options such as private pay, long-term care insurance, and more.
How do you handle billing and payment?
We handle billing and payment processes efficiently and transparently, ensuring that clients and families are informed every step of the way.
Safety and Security Questions
How do you ensure client safety?
We conduct thorough background checks on all caregivers, ensure they are properly trained, and maintain a safe and secure care environment.
What emergency procedures do you have in place?
We have established emergency procedures, including a 24/7 on-call system, to ensure prompt response and support.
Getting Started Questions
How do I get started with your services?
Contact us to schedule a consultation, and we'll guide you through the process.
What information do I need to provide?
We'll need information about your loved one's needs, preferences, and medical history to develop a personalized care plan.
Still Have Questions?
If you don't see your question answered here, please don't hesitate to contact us. We're always happy to help.
Contact Us Today